Operation HOPE Earns 12th Consecutive Four-Star Rating From Charity Navigator

Operation HOPE Again Ranks Among Highest-Performing Organizations for Financial Health, Accountability and Impact

ATLANTA–(BUSINESS WIRE)–Operation HOPE, a national nonprofit dedicated to helping low- and moderate-income Americans thrive in an ever-changing economy, today announced that it has earned its 12^th consecutive Four-Star Rating from Charity Navigator, the nation’s largest and most trusted independent charity evaluator.

Charity Navigator’s Four-Star Rating – the highest distinction possible – places Operation HOPE in the top 7% of more than 230,000 organizations evaluated each year. The rating reflects the strong financial health, ongoing effectiveness and reliability of Operation HOPE as an organization.

“This Four-Star recognition by Charity Navigator speaks to the trust placed in Operation HOPE by our supporters, partners as well as the clients and communities we serve,” said John Hope Bryant, Founder, Chairman and Chief Executive Officer of Operation HOPE. “For more than three decades, we’ve believed that financial dignity is a civil right, and this rating reinforces that our work is mission-driven and also transparent, effective, and disciplined.”

Operation HOPE empowers individuals, families and small businesses through programs such as HOPE Inside, which provides free financial coaching, credit counseling, and small business development support. In 2025 alone, Operation HOPE:

• Served nearly 74,000 individuals in their financial wellness journey.
• Helped clients improve their credit scores by an average of 39 points and improve savings by an average of $1,000.
• Assisted clients in decreasing their revolving debt by $1,993.

“Our team at Operation HOPE is deeply focused on delivering results with integrity and accountability, and this Four-Star rating reflects strong governance, responsible financial management, and a culture that prioritizes measurable outcomes,” said Brian Betts, President and Chief Financial Officer of Operation HOPE.

Since 2002, Charity Navigator has awarded only the most fiscally responsible organizations its Four-Star Rating. Charity Navigator analyzes overall nonprofit health and performance based on four key areas: Leadership & Adaptability to help donors understand if a charity has clarity of purpose, Accountability & Finance to explain if they are transparent and fiscally capable, Culture & Community to show how they engage with their constituents, and Impact & Results to explain what they have accomplished.

“We are delighted to provide Operation HOPE with third-party accreditation that validates their operational excellence,” said Michael Thatcher, President and CEO of Charity Navigator. “The Four-Star Rating is the highest possible rating an organization can achieve. We are eager to see the good work that Operation HOPE is able to accomplish in the years ahead.”

Operation HOPE’s rating and other information about charitable giving are available free of charge on www.charitynavigator.org.

About Operation HOPE, Inc.

Since 1992, Operation HOPE has been moving America from civil rights to “silver rights” with the mission of making free enterprise and capitalism work for the underserved—disrupting poverty for millions of low and moderate-income youth and adults across the nation. Through its community uplift model, HOPE Inside, which received the 2016 Innovator of the Year recognition by American Banker magazine, Operation HOPE has served more than 4.2 million individuals and directed more than $4 billion in economic activity into disenfranchised communities—turning check-cashing customers into banking customers, renters into homeowners, small business dreamers into small business owners, minimum wage workers into living wage consumers, and uncertain disaster victims into financially empowered disaster survivors. For more information: OperationHOPE.org. Follow the HOPE conversation on Twitter, Facebook, Instagram or LinkedIn.

Contacts

Sarah Troutt, Mendel Communications
[email protected]